FAQs

What currency do you use?
All products and fees are charged in Philippine Peso.

Where can I order?
You can shop via our website www.redo-wear.com or you can send an order through Instagram or Facebook, just send us a message.

Why can't I add an item to my bag?
The item might currently be out of stock. Don’t worry, you can sign up for the Waitlist so you’ll get notified as soon as the item you like gets restocked.

Is shipping free?
We provide FREE shipping on all orders within the Philippines.

How long before I receive my order?
5 to 7 business days from ship date nationwide.

How can I track my order?
You’ll receive a shipping confirmation on your phone number or email along with the tracking number from our third party courier. You can track using the link provided by the courier.

Can I change or cancel my order?
Sorry, we won't be able to change or cancel your order because we start processing as soon as we receive it.